{"id":70,"date":"2013-09-07T23:21:13","date_gmt":"2013-09-07T23:21:13","guid":{"rendered":"http:\/\/localhost:8888\/test\/?page_id=790"},"modified":"2026-11-05T04:28:40","modified_gmt":"2026-11-05T03:28:40","slug":"bestellung-verfolgen","status":"publish","type":"page","link":"https:\/\/www.neovape.de\/en\/bestellung-verfolgen\/","title":{"rendered":"Track your order"},"content":{"rendered":"<div class=\"woocommerce\"><\/div>\n\n\n\n<div style=\"max-width:600px;margin:0 auto;font-family:Arial,Helvetica,sans-serif;\">\n\n  <h2 style=\"text-align:center;font-size:20px;font-weight:700;color:#333333;margin:0 0 20px 0;\">Frequently Asked Questions (FAQ)<\/h2>\n  <div style=\"border:1px solid #e6e6e6;border-radius:16px;background:#ffffff;overflow:hidden;\">\n\n    <div style=\"padding:16px 16px 14px 16px;border-bottom:1px solid #e6e6e6;\">\n      <div style=\"font-size:14px;font-weight:700;color:#0e8a7d;margin-bottom:8px;\">Q: Why isn\u2019t a status being displayed?<\/div>\n      <div style=\"font-size:14px;line-height:1.6;color:#666666;\">A: It can take up to 24\u201348 hours for the courier to record the first scan. Please bear with us.<\/div>\n    <\/div>\n\n    <div style=\"padding:16px 16px 14px 16px;border-bottom:1px solid #e6e6e6;\">\n      <div style=\"font-size:14px;font-weight:700;color:#0e8a7d;margin-bottom:8px;\">Q: My parcel has been stuck for days.<\/div>\n      <div style=\"font-size:14px;line-height:1.6;color:#666666;\">A: With international deliveries, the status may not be updated until the parcel arrives in the destination country (Germany).<\/div>\n    <\/div>\n\n    <div style=\"padding:16px 16px 14px 16px;\">\n      <div style=\"font-size:14px;font-weight:700;color:#0e8a7d;margin-bottom:8px;\">Q: I haven\u2019t received a dispatch confirmation.<\/div>\n      <div style=\"font-size:14px;line-height:1.6;color:#666666;\">A: Please check your spam folder or contact us via WhatsApp if you cannot find your order number.<\/div>\n    <\/div>\n\n  <\/div>\n\n  <div style=\"margin-top:28px;background:#ffffff;border:1px solid #eeeeee;border-radius:20px;overflow:hidden;box-shadow:0 8px 30px rgba(0,0,0,0.06);\">\n    <div style=\"height:6px;background:linear-gradient(90deg,#25d366,#0e8a7d);\"><\/div>\n    <div style=\"padding:28px 28px 24px 28px;text-align:center;\">\n\n      <p style=\"font-size:15px;line-height:1.6;color:#333333;margin:0 0 20px 0;\">If you cannot find your tracking number, you can contact us at any time via WhatsApp.<\/p>\n\n      <div style=\"background:#f8f9fa;border:1px solid #eeeeee;border-radius:12px;padding:16px;margin:0 0 24px 0;font-size:14px;color:#666666;\">\n        <span style=\"font-weight:700;color:#0e8a7d;\">Shipping partners:<\/span> DHL, UPS, FedEx &amp; DPD Express.\n      <\/div>\n\n      <a href=\"https:\/\/wa.me\/8619120596387\" target=\"_blank\" rel=\"noopener\" style=\"display:inline-flex;align-items:center;gap:10px;background:#25d366;color:#ffffff;text-decoration:none;font-size:16px;font-weight:700;padding:14px 28px;border-radius:50px;box-shadow:0 4px 14px rgba(37,211,102,0.4);\">\n        <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"#ffffff\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M17.472 14.382c-.297-.149-1.758-.867-2.03-.967-.273-.099-.471-.148-.67.15-.197.297-.767.966-.94 1.164-.173.199-.347.223-.644.075-.297-.15-1.255-.463-2.39-1.475-.883-.788-1.48-1.761-1.653-2.059-.173-.297-.018-.458.13-.606.134-.133.298-.347.446-.52.149-.174.198-.298.298-.497.099-.198.05-.371-.025-.52-.075-.149-.669-1.612-.916-2.207-.242-.579-.487-.5-.669-.51-.173-.008-.371-.01-.57-.01-.198 0-.52.074-.792.372-.272.297-1.04 1.016-1.04 2.479 0 1.462 1.065 2.875 1.213 3.074.149.198 2.096 3.2 5.077 4.487.709.306 1.262.489 1.694.625.712.227 1.36.195 1.871.118.571-.085 1.758-.719 2.006-1.413.248-.694.248-1.289.173-1.413-.074-.124-.272-.198-.57-.347m-5.421 7.403h-.004a9.87 9.87 0 01-5.031-1.378l-.361-.214-3.741.982.998-3.648-.235-.374a9.86 9.86 0 01-1.51-5.26c.001-5.45 4.436-9.884 9.888-9.884 2.64 0 5.122 1.03 6.988 2.898a9.825 9.825 0 012.893 6.994c-.003 5.45-4.437 9.884-9.885 9.884m8.413-18.297A11.815 11.815 0 0012.05 0C5.495 0 .16 5.335.157 11.892c0 2.096.547 4.142 1.588 5.945L.057 24l6.305-1.654a11.882 11.882 0 005.683 1.448h.005c6.554 0 11.89-5.335 11.893-11.893a11.821 11.821 0 00-3.48-8.413z\"\/><\/svg>\n        Get help via WhatsApp\n      <\/a>\n\n      <p style=\"font-size:12px;font-style:italic;color:#aaaaaa;margin:18px 0 0 0;\">We usually reply within a few hours.<\/p>\n\n    <\/div>\n  <\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>H\u00e4ufig gestellte Fragen (FAQ) Q: Warum wird kein Status angezeigt? A: Es kann bis zu 24-48 Stunden dauern, bis der Versanddienstleister den ersten Scan registriert. Bitte haben Sie etwas Geduld. Q: Mein Paket h\u00e4ngt seit Tagen fest. A: Bei internationalem Versand kann es vorkommen, dass der Status erst bei Ankunft im Zielland (Deutschland) aktualisiert wird. [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-my-account.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-70","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.neovape.de\/en\/wp-json\/wp\/v2\/pages\/70","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.neovape.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.neovape.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.neovape.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.neovape.de\/en\/wp-json\/wp\/v2\/comments?post=70"}],"version-history":[{"count":5,"href":"https:\/\/www.neovape.de\/en\/wp-json\/wp\/v2\/pages\/70\/revisions"}],"predecessor-version":[{"id":6318,"href":"https:\/\/www.neovape.de\/en\/wp-json\/wp\/v2\/pages\/70\/revisions\/6318"}],"wp:attachment":[{"href":"https:\/\/www.neovape.de\/en\/wp-json\/wp\/v2\/media?parent=70"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}