{"id":327,"date":"2025-09-23T05:28:06","date_gmt":"2025-09-23T03:28:06","guid":{"rendered":"https:\/\/www.neovape.de\/?page_id=327"},"modified":"2025-09-23T05:28:07","modified_gmt":"2025-09-23T03:28:07","slug":"versand-und-lieferung","status":"publish","type":"page","link":"https:\/\/www.neovape.de\/en\/versand-und-lieferung\/","title":{"rendered":"Shipping and delivery"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Order processing and dispatch:<\/h2>\n\n\n\n<p>Your order will be processed and dispatched by us within 1-5 business days. The delivery period is usually 10-15 working days. Please note that there is no dispatch at weekends or on public holidays.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Parcel tracking:<\/h2>\n\n\n\n<p>Once your order has been dispatched, you will receive a tracking number by e-mail. You can view the current status of your shipment on the corresponding website:<\/p>\n\n\n\n<p>Please allow 3-7 days after dispatch for the tracking data to be available on the website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Order changes and cancellations:<\/h2>\n\n\n\n<p>Before dispatch, you can cancel your order free of charge or change the delivery address. After dispatch, refunds or address corrections are unfortunately no longer possible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Customs clearance and fees:<\/h2>\n\n\n\n<p>We offer DDP shipping (Delivered Duty Paid) to the following countries\/territories. With DDP deliveries you do not have to pay customs clearance and customs duties. (Availability varies by country, please note actual conditions)<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>USA:<\/strong> UPS delivery (except Alaska and Hawaii)<\/li>\n\n\n\n<li><strong>Australia:<\/strong> Australia Post delivery<\/li>\n\n\n\n<li><strong>Great Britain:<\/strong> DPD Express delivery (regional)<\/li>\n\n\n\n<li><strong>Europe:<\/strong> DHL Express \/ DPD Express delivery<\/li>\n\n\n\n<li><strong>Restrictions:<\/strong> Not available in countries with stricter customs regulations: Denmark, Australia, Norway, Switzerland<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Supplementary notes:<\/h2>\n\n\n\n<p>Deliveries to remote regions may incur additional costs and longer delivery times. We will do everything in our power to ensure that your consignment arrives on time.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Customer service:<\/h2>\n\n\n\n<p>If you have any queries or specific requests, please contact us at helmuarnho101@gmail.com. Our aim is to provide you with the best possible service.<\/p>","protected":false},"excerpt":{"rendered":"<p>Auftragsbearbeitung und Dispatch: Ihre Bestellung wird von uns in einem Zeitraum von 1-5 Gesch\u00e4ftstagen abgewickelt und zum Versand gebracht. Der Zustellungszeitraum liegt \u00fcblicherweise bei 10-15 Werktagen. Bitte ber\u00fccksichtigen Sie, dass an Wochenenden sowie an Feiertagen kein Versand stattfindet. Paketverfolgung: Nach dem Versand Ihrer Bestellung erhalten Sie per E-Mail eine Trackingnummer. Den aktuellen Status Ihrer Sendung [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-327","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.neovape.de\/en\/wp-json\/wp\/v2\/pages\/327","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.neovape.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.neovape.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.neovape.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.neovape.de\/en\/wp-json\/wp\/v2\/comments?post=327"}],"version-history":[{"count":1,"href":"https:\/\/www.neovape.de\/en\/wp-json\/wp\/v2\/pages\/327\/revisions"}],"predecessor-version":[{"id":328,"href":"https:\/\/www.neovape.de\/en\/wp-json\/wp\/v2\/pages\/327\/revisions\/328"}],"wp:attachment":[{"href":"https:\/\/www.neovape.de\/en\/wp-json\/wp\/v2\/media?parent=327"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}